One of our web hosting companies recently made an upgrade causing database errors in a client’s website. Of course, it happened the day before a holiday and we needed to fix it asap. Luckily, we were able to do so and had the site fully functional with very little downtime, thus giving the client peace of mind and allowing our tech team to celebrate the holiday with friends and family!
Sound familiar? Have you ever experienced a hacked website or some downtime due to server issues? Or, even worse, a complete website failure?
We never expect such a crisis, but it still happens.
As a business owner you face many decisions. One of them shouldn’t be what to do if and when your website crashes.
Ask yourself these questions:
- What happens if my website crashes?
- What happens if my website gets hacked?
- Is my website running with the latest updates and patches?
- Does my webmaster keep backups of my website? If so, how often?
- Does my web host have backups? If so, how often?
Yes, these are complicated and confusing questions, but having the answers to each and every one could save you lots of time and hassle should your website go down or get hacked.
Having a “Website Disaster Plan” is essential and very easy to create. Open the lines of communication with your webmaster and put together a simple list of safety measures to ensure your website runs optimally and, should disaster strike, restore it easily without much downtime, lost information, or added expense to you.
Websites are unfamiliar territory to many studio owners and regular backups may not be on your radar. But, creating a plan is easy — you just need to know who is responsible for the backups and ensure they’re being done. Here are some take away points:
1. Take charge and ask questions.
Open the lines of communication with your webmaster. Ask how often your site is being backed up. Ask if all the security updates and patches are being made to help prevent hacking and database errors. While many hosting companies maintain a regular backup schedule, ultimately the responsibility falls on you and your webmaster for backing up your website.
2. Decide on the best backup schedule.
A good rule of thumb is to back up as often as your website changes. And, if possible, schedule your backups to happen at the quietest time of your website to avoid any disruption.
3. Do it now!
Remember, disaster can strike at any time. Be sure you and your webmaster create a full backup of your website and maintain regularly scheduled backups.